Archive for March, 2006

Marketing 101

Friday, March 31st, 2006

Over the past week I’ve had more advice (both solicited and unsolicited) then I can recall in recent history.

The piece of advice that is coming up most often is … you guessed it … sales (and marketing).

In a nut shell … the advice is … to make it on your own … you will need to learn how to sell.

At first I thought … groan … I hate sales.

But … as I thought more about it … it made sense … if I want people to purchase my services … if I want to make a living … build a thriving business … then I will need to learn how to sell.

So … this week … my goal has been to understand sales.

There are so many aspects to sales and marketing that I need to understand.

I’ve come up with more questions then answers … some of them are:

  • What is my brand … my niche?
  • Who is my Customer … who is my Client?
  • What do they need? What do they value?
  • How can my products and services help them?
  • What are the benefits of my products and services?
  • How can I influence them to see the benefits of my services?
  • What is my USP … unique selling proposition?
  • Why pick me over all the other possible success coaches?
  • How can I sell … what do I say … how do I act?

What I’ve realized is that … this is only the beginning … sales is not something that you study for a few weeks and … voila … you have the skill.

It’s something we have been doing since we were born … that we are doing today … and … will continue to do until the day we die.

Every interaction we have … every impression we make … every word we speak … affects the sales process.

Very quickly I’ve come to realize … based on an excellent conversation over lunch (thank you Alex) … is that the key to successful sales … it to build relationships … to build connections … to establish trust … and ultimately … to help people buy.

Now this is not some gimmick to persuade people to buy your product or purchase your services.

Because the goal is … to help people buy … without trying to sell your services.

Yes … you heard me … without trying to sell.

This is truly an outstanding concept … and I feel that I’m just touching the surface here … that once I truly embrace this … that this would really work.

It just seems to make sense … the best sales interactions that I’ve ever had … two things were present.

  1. The sales guy (or gal) I was dealing with wasn’t trying to sell me anything
  2. I felt that the sales gal (or guy) had my best interest in mind

I recall a time when a salesmen even told me that his product was not right for me.

Now is that powerful or what … instead of pushing the sale … and potentially damaging the future relationship … assuming that I would be dissatisfied … he told me that the product was not right for me.

I’m going to be applying this concept over the next few weeks … and I promise to report back how successful it is.

Confidence is the key

Tuesday, March 28th, 2006

It’s all about choice

Monday, March 27th, 2006

Punch to the stomach

Wednesday, March 22nd, 2006

The writing is on the wall

Sunday, March 19th, 2006