Over the past week I’ve had more advice (both solicited and unsolicited) then I can recall in recent history.
The piece of advice that is coming up most often is … you guessed it … sales (and marketing).
In a nut shell … the advice is … to make it on your own … you will need to learn how to sell.
At first I thought … groan … I hate sales.
But … as I thought more about it … it made sense … if I want people to purchase my services … if I want to make a living … build a thriving business … then I will need to learn how to sell.
So … this week … my goal has been to understand sales.
There are so many aspects to sales and marketing that I need to understand.
I’ve come up with more questions then answers … some of them are:
- What is my brand … my niche?
- Who is my Customer … who is my Client?
- What do they need? What do they value?
- How can my products and services help them?
- What are the benefits of my products and services?
- How can I influence them to see the benefits of my services?
- What is my USP … unique selling proposition?
- Why pick me over all the other possible success coaches?
- How can I sell … what do I say … how do I act?
What I’ve realized is that … this is only the beginning … sales is not something that you study for a few weeks and … voila … you have the skill.
It’s something we have been doing since we were born … that we are doing today … and … will continue to do until the day we die.
Every interaction we have … every impression we make … every word we speak … affects the sales process.
Very quickly I’ve come to realize … based on an excellent conversation over lunch (thank you Alex) … is that the key to successful sales … it to build relationships … to build connections … to establish trust … and ultimately … to help people buy.
Now this is not some gimmick to persuade people to buy your product or purchase your services.
Because the goal is … to help people buy … without trying to sell your services.
Yes … you heard me … without trying to sell.
This is truly an outstanding concept … and I feel that I’m just touching the surface here … that once I truly embrace this … that this would really work.
It just seems to make sense … the best sales interactions that I’ve ever had … two things were present.
- The sales guy (or gal) I was dealing with wasn’t trying to sell me anything
- I felt that the sales gal (or guy) had my best interest in mind
I recall a time when a salesmen even told me that his product was not right for me.
Now is that powerful or what … instead of pushing the sale … and potentially damaging the future relationship … assuming that I would be dissatisfied … he told me that the product was not right for me.
I’m going to be applying this concept over the next few weeks … and I promise to report back how successful it is.